XenCenter

Creating a Server Status Report

Note:

XenCenter 2023.x.x is currently in preview and is not supported for production use. Note that any future references to production support apply only when XenCenter 2023.x.x and XenServer 8 go from preview status to general availability.

You can use XenCenter 2023.x.x to manage your XenServer 8 and Citrix Hypervisor 8.2 CU1 non-production environments. However, to manage your Citrix Hypervisor 8.2 CU1 production environment, use XenCenter 8.2.7. For more information, see the XenCenter 8.2.7 documentation.

You can install XenCenter 8.2.7 and XenCenter 2023.x.x on the same system. Installing XenCenter 2023.x.x does not overwrite your XenCenter 8.2.7 installation.

The Server Status Report wizard provides a convenient way to collect and package a comprehensive snapshot of a specific XenServer installation for troubleshooting purposes. Options let you include or exclude a range of different configuration files and log files for selected servers.

The server status report gets packaged as a single zip file that can be stored or emailed. The size of the report you generate varies, depending on which items you choose to include. The zip file includes:

  • A folder for each server, containing the report types you select in the wizard
  • XenCenter log files

By default, the files gathered for a server status report can be limited in size. If you need log files that are larger than the default, you can run the command xenserver-status-report -u in the XenServer server console.

To generate a server status report

On the Tools menu, select Server Status Report and follow the steps in the Server Status Report wizard:

  1. Select Servers. Select the servers for which you want to collect report data. You can select a pool checkbox to select all the available servers in that pool.

    All available managed servers are listed. If a server is not listed, you might be able to add it to the list by clicking Add New Server.

  2. Select Report Contents. Select the data to include in the report and then select Next.

  3. Report Destination.

    1. Specify the file name for your server status report.
    2. Specify or browse to the folder to save the report in. The destination folder for your server status report must exist and be writable by XenCenter.
    3. Select Next.
  4. Compile Report. This page shows the progress of the report compilation and reports any problems with the data collection. When the report compilation is complete, select Finish to save the report files to your specified folder and then close the wizard.

After collecting the server status report, you can upload it to Citrix Insight Services. This site can be used to understand the server or pool general health when not facing critical issues.

Creating a Server Status Report