Issues Entering Workload Balancing Credentials


XenCenter 2023.x.x is currently in preview and is not supported for production use. Note that any future references to production support apply only when XenCenter 2023.x.x and XenServer 8 go from preview status to general availability.

You can use XenCenter 2023.x.x to manage your XenServer 8 and Citrix Hypervisor 8.2 CU1 non-production environments. However, to manage your Citrix Hypervisor 8.2 CU1 production environment, use XenCenter 8.2.7. For more information, see the XenCenter 8.2.7 documentation.

You can install XenCenter 8.2.7 and XenCenter 2023.x.x on the same system. Installing XenCenter 2023.x.x does not overwrite your XenCenter 8.2.7 installation.

If you cannot get Workload Balancing to accept the appliance user account and password when configuring the Connect to WLB Server dialog, try the following:

  • Ensure the Workload Balancing virtual appliance is imported and was configured correctly and all of its services are running by using the following command: service workloadbalancing start
  • Using Issues Starting Workload Balancing as a guide, check to make sure you are entering the correct credentials.
  • Enter the Workload Balancing server’s IP address if you are having trouble entering the Workload Balancing fully qualified domain name.

You can enter the host name of the Workload Balancing appliance in the Address box, but it must be a fully qualified domain name. For example, yourcomputername.yourdomain.net.

Issues Entering Workload Balancing Credentials

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